Privacy Policy

Effective Date: [Insert Date]

At Kinetic Sales Store (“we”, “us”, or “our”), operating at www.crossbowsaleshop.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our archery equipment store.

1. Information We Collect

We collect the following types of information to provide and improve our services to archery enthusiasts worldwide:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order for archery equipment.
• Transaction Information: Details about purchases of bows, arrows, accessories, and other archery products, including payment method (credit/debit cards, PayPal) and order history.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site to enhance your shopping experience.
• Communication Data: Records of your correspondence with us regarding product inquiries, orders, or customer service matters.
• Customs Documentation: For international shipments of restricted items like high-velocity crossbows (over 300 FPS), we may collect additional information required by export/import regulations.

2. How We Use Your Information

As specialists serving the global archery community since 2009, we use your data to:

• Process and fulfill orders for recurve bows, compound bows, arrows, and related equipment
• Provide secure payment processing through PCI-DSS compliant systems
• Offer customer support for technical archery equipment questions
• Improve our product offerings and website functionality for competitive archers and hunters
• Comply with legal obligations regarding high-powered archery equipment
• Prevent fraud and enhance security for high-value transactions (over £1,000)
• Send order confirmations, shipping notifications, and service-related communications

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Payment Processors: With Visa, MasterCard, JCB, and PayPal to complete transactions
• Shipping Providers: With logistics partners to deliver your archery equipment worldwide (excluding certain Asian and remote regions)
• Legal Compliance: When required by law for crossbow purchases or to respond to legal process
• Business Transfers: In connection with any merger or sale of company assets

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures appropriate for an archery equipment specialist:

• All financial transactions use 256-bit SSL encryption (bank-level security)
• Payment data is processed through PCI-DSS compliant gateways and never stored on our servers
• Regular security audits of our systems
• Limited employee access to personal data on a need-to-know basis

Data is stored in secure facilities and retained only as long as necessary to provide our services or comply with legal requirements for archery equipment sales.

5. Your Rights

As a valued member of the archery community, you have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data, subject to legal retention requirements
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for secure checkout and shopping cart functionality
• Performance Cookies: Help us improve site performance for archers researching equipment
• Analytics Cookies: Allow us to understand how customers navigate our bow and arrow product categories

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our site.

7. International Data Transfers

As we serve archers globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to customers through our website or email.